Terms of Service

PLEASE NOTE: Effective from July 1, 2021:
If you previously created an account from Canada before July 1, 2021, this User Agreement will be shifted and reassigned from the prior service provider to VDSL (International) Limited. In these circumstances, any mention of the 'Company' in the User Agreement will be interpreted as a reference to VDSL (International) Limited.
IMPORTANT NOTE: For those who registered prior to September 9, 2019, the User Agreement has been reassigned from the earlier service provider to Virtual Global Digital Services Limited. Consequently, references to 'Company' in the User Agreement will refer to Virtual Global Digital Services Limited.
IMPORTANT NOTE: This User Agreement (as defined below) is applicable solely if you participate outside a member state of the European Single Market or the United Kingdom.
IMPORTANT NOTE: In the case that you access or create an account in the United Kingdom, this User Agreement (as defined below) will not apply to you, and you can refer to the relevant terms here.
IMPORTANT NOTE: If you are playing in any member state of the European Single Market, your usage under this User Agreement (as defined below) is void unless you are playing under a local license, such as in Spain, Italy, or Denmark; in which case, alternative terms will be applicable. here .
The Company provides its gambling services under its unique brands (collectively referred to as 'In-House Brands'), alongside various other brands and partner service brands through arrangements termed as 'white labels' (each referred to as a 'White Label Brand'). In addition to offering these services online via the 'Internet Platform', the Company might occasionally deliver its offerings through other types of platforms such as (i) interactive television, (ii) mobile gaming apps, and (iii) in-flight entertainment systems (all referred to as 'Alternative Platforms'). here .
When engaging with the Company’s gambling services via either the Internet Platform or any Alternative Platform, the applicable Terms of Service will govern such interactions to the appropriate extent.
Besides these Terms of Service, it’s essential to also review our privacy policy in detail, which outlines how we gather and utilize your personal data. Your engagement with the Company’s gambling services is subject to additional rules that may change periodically according to the type of services you are utilizing, including but not limited to the 'Additional Rules' as periodically updated. Both the Terms of Service and these Additional Rules, which are regarded as a vital part of this document, form a legal agreement between you and the Company (collectively referred to as the 'User Agreement').
By creating an account with the Company, utilizing the Company’s gambling services, ticking the 'I accept these Terms and Conditions' box (or similar statements), or by downloading, installing, or using the Software, you confirm your acceptance and agreement to be fully bound by the User Agreement without any exceptions. Consequently, this Agreement serves as a legal binding document between yourself and the Company, dictating your use of our gambling services consistently. Privacy Policy The Software provided by the Company, accessible in both downloadable and web-based formats through either the Internet Platform or Alternative Platforms ('the Software'), enables you to utilize our gambling services ('the Services'). The Company holds the right to change, suspend, alter, or enhance the Services or Software at its discretion immediately and without any prior notice. The Company will not bear any responsibility for losses incurred due to such modifications, and you will not have any claims against it in this regard. Bonus Policy \", the \" Withdrawal Policy \", the \" Responsible Gaming Policy \", the \" Tournament Rules \", the \" House Rules \", the “ Disconnection Policy ”, the \"888sport Sports Betting Rules You are only permitted to access the Software and utilize the Services through your personal account, and accessing them via another individual's account is strictly forbidden. Should you attempt to access the Services through someone else's account, the Company reserves the right to promptly terminate all of your accounts, seize any funds in those accounts, and prohibit you from future use of the Services.

If you find yourself disagreeing with any clause in the User Agreement, you should cease using the Software immediately and uninstall the Software from your device(s).

We hold the right to revise, modify, update, and alter any aspect of the User Agreement periodically, and we will notify you of such changes by updating the new version on the designated page of all our In-House Brand and White Label Brand websites. Any altered version will become active 14 days post-publication or sooner if mandated by relevant laws or regulations. Continuing to use the Services after this timeframe signifies your acceptance of the changes made to the User Agreement. It remains your responsibility to keep informed of the up-to-date terms and conditions of the User Agreement, and we encourage regular checks for updates.

• Online gambling laws may vary significantly between jurisdictions, and you acknowledge that the Company cannot offer you any legal counsel or guarantees regarding your use of the Services. The Company makes no representations regarding the legality of its services in your area. Please verify local laws before registering with the Company and engaging with the Services.

• The Services are exclusively available to users who are legally entitled, under the laws of their jurisdiction, to participate in online gambling activities. The Company does not aim to facilitate any actions that contravene applicable laws. You affirm and agree to ensure that your use of both the Software and the Services complies with all relevant legal regulations. The Company cannot be held accountable for any unauthorized or illegal use of the Software and/or the Services on your part. For legal concerns regarding your use of the Software or Services within your jurisdiction, please seek guidance from a legal professional. By agreeing to these terms, you commit to aiding the Company as much as you can in its adherence to applicable laws and regulations.
  Individuals from specific countries that the Company does not serve will not be permitted to open accounts, make deposits, or use the Services. Access to the Company’s websites from these locations will be restricted. The Company reserves the right to modify the list of countries from where user registration is not accepted at any time and such changes may take effect immediately.

• No one under the age of 18, or the legal age for gambling activities under the jurisdiction's laws, whichever is more stringent ('Legally of Age'), should download the Software or engage with the Services under any circumstances. Any individual who is not Legally of Age and engages with the Software or Services is in violation of the User Agreement provisions. The Company may request age verification at any point, to ensure that individuals not legally permitted are not using the Services. If proof of age is not presented, or should there be suspicion regarding your age, the Company reserves the right to terminate your account or limit your access to the Software or Services. Any funds in your account may also be withheld until your age is confirmed.

• Terms of service, principles of responsible gaming, and bonus rules of 888poker.

• Explore the user agreement and responsible gaming guidelines set by 888poker, an online poker platform. Discover more at 888poker, where our games differ from the rest.

• Virtual Global Digital Services Limited (referred to as the 'Company') is established in accordance with the law of Gibraltar and is affiliated with the evoke Group. The Company operates under a license granted by the Government of Gibraltar, conforming to the Gibraltar Gambling Act 2005, allowing them to provide Internet gaming services that include but are not limited to casino games, poker, sports wagering, and bingo. IT IS IMPORTANT TO CAREFULLY REVIEW THE TERMS OF SERVICE PRESENTED HERE ('TERMS OF SERVICE') PRIOR TO UTILIZING THE SERVICES OFFERED BY THE COMPANY.

• For individuals registering an account in Canada, the entity named in the User Agreement will be VDSL (International) Limited, a firm incorporated in Gibraltar and functioning under a Gibraltar gaming license.

• If you established an account from Canada before July 1, 2021, responsibility for the User Agreement has now shifted from the previous service provider to VDSL (International) Limited. In such cases, all mentions of 'Company' in the User Agreement will refer to VDSL (International) Limited.

• IMPORTANT: For those who registered prior to September 9, 2019, the User Agreement is now assigned to Virtual Global Digital Services Limited from the previous provider. Hence, any reference to 'Company' should be understood as Virtual Global Digital Services Limited.

• IMPORTANT: This User Agreement (defined below) is applicable only to users outside of member states of the European Single Market or the United Kingdom.

• IMPORTANT: If you register or play from within the United Kingdom, this User Agreement (defined below) is not applicable, and the relevant terms can be found elsewhere. here IMPORTANT: If you're gaming in any European Single Market country, except where playing under a local license (like Spain, Italy, or Denmark), this User Agreement (defined below) will not apply, and corresponding terms should be consulted.

• The Company provides its gambling offerings through its proprietary brands (each an 'In-House Brand'), alongside a variety of other brands and third-party affiliations referred to as 'white labels' (each a 'White Label Brand'). Besides online services (the 'Internet Platform'), the Company may occasionally offer services through alternative means such as (i) interactive television, (ii) mobile gaming platforms, and (iii) in-flight entertainment options (each an 'Alternative Platform').

• When utilizing the Company’s gambling platforms whether via the Internet Platform or Alternative Platforms, the Terms of Service apply to the extent that they are relevant to the situation.

• Moreover, you should familiarize yourself with our

• which details our policies regarding the collection and usage of your personal data. The use of the Company's gambling services is strictly subject to additional conditions which apply to the specific type of services you're engaging with, including but not limited to the 'Additional Rules', which are updated periodically. Together, the Terms of Service and Additional Rules form a legally binding agreement between you and the Company (known collectively as the 'User Agreement').

• By setting up an account with the Company and/or utilizing its gambling services and/or by checking the 'I accept these Terms and Conditions' option (or similar phrasing) and/or by downloading, installing, or engaging with the Software, you agree to the entirety of the User Agreement without exceptions. Therefore, the User Agreement serves as a legally binding contract between you and the Company dictating your interactions with our gambling services continuously.

• The Software provided by the Company is accessible in both downloadable and non-downloadable formats and can be utilized through either the Internet Platform or Alternative Platforms (collectively referred to as the 'Software'), enabling you to engage with our gambling offerings (the 'Services'). The Company maintains the right to modify, suspend, add to, or remove Services and Software at its discretion, with immediate effect and without prior notice. The Company will not be held responsible for any losses you may incur due to these changes, and you relinquish the right to make claims against the Company in this regard.

• You must access the Software and utilize the Services exclusively via your personal account and are prohibited from using another individual's account to do so. If it is discovered that you are attempting to access the Services through someone else’s account, we reserve the right to immediately terminate all your accounts, keeping any funds contained therein, and preventing you from using the Services in the future.

• When deemed applicable, the Company may, at its discretion, restrict the creation or usage of multiple accounts by you or by individuals from the same family or household. While the Company is not obligated to prevent users from opening multiple accounts, it does have the authority to act if necessary, including retaining all funds in those accounts, especially in situations where accounts are linked to the same household, regardless of the details provided during account setup.

8. Your Account

• Individuals from certain countries that the Company does not serve will not be able to create accounts, deposit funds, or utilize the Services. Access to the Company’s websites from these nations will be restricted. The Company retains the right to modify the list of countries from which users can access its services, and these changes may take immediate effect.

• No one under the age of 18 or below the legal age for gambling as defined by the laws of any jurisdiction (whichever is higher, referred to as 'Legally of Age') may download the Software or access the Services under any circumstances. Any individual who is not Legally of Age and who downloads the Software or engages with the Services violates the User Agreement. The Company has the right to ask for age verification at any point to ensure compliance with the legal age requirement. If you cannot provide adequate proof of age or if there are reasonable suspicions about your age, the Company may terminate your account and/or restrict your access to the Software and Services. The Company may also withhold access to any funds in your account until age verification is completed.

• We maintain the authority to confirm your registration information, which includes your name, address, age, and payment methods, at any moment by requesting specific documents. Typically, these documents include an identification card, recent bills for address verification such as utility bills, and proof of your payment method, all of which can be conveniently uploaded via the Cashier. If necessary, we may also require that these document copies be notarized, meaning they must be officially verified and stamped by a Public Notary. If you fail to provide the requested documents, the Company reserves the right to terminate your account at its discretion and retain any funds contained in it. Moreover, if the documents do not pass our internal security assessments – for example, if we have reasons to suspect they may have been altered or are misleading – we are not obligated to accept them as valid, nor are we required to explain the specifics of our findings regarding these documents.

• When accessing the Site, you may be asked to furnish us with certain details related to your financial background, such as your income source, financial stability, occupation, and similar personal information. We have the right to limit your account, which may include controlling the amount you can deposit, based on the information you provide or fail to provide. We will not be responsible for any losses you incur before such restrictions are applied or for any other accounts you might have, whether they were established before or after any restrictions were enforced. Withdrawal Policy ).

• The Company reserves the right to conduct background screenings on any member and may request documentation relevant to these inquiries for various reasons, including but not limited to verifying the member's identity, conducting credit checks, or investigating their personal history. The nature of these investigations will depend on the specific circumstances, potentially involving a review of your registration data such as your name, address, age, occupation, and the examination of your financial transactions and gaming activities. The Company is not obliged to inform the member about the occurrence of such investigations. These processes may involve collaboration with specific third-party agencies responsible for carrying out the necessary checks. At its discretion, the Company may choose to terminate a member's account and withhold any funds if the results of these investigations are unfavorable or uncertain.

• Throughout your duration of engagement with our services and for 24 months after, no officer, director, employee, consultant, or agent associated with the Company, or any entity within its corporate group, including suppliers, vendors, or white label partners, is allowed to use the Services directly or indirectly. This prohibition also extends to their family members, which includes a spouse, partner, parent, child, or sibling. Furthermore, residents of Gibraltar are not permitted to download the Software or access the Services. here 5. Information Technology/Intellectual Property

• The Company grants you a non-exclusive, non-transferable, and non-sub-licensable license to install and use the Software and any content associated with it (including all intellectual property rights) in accordance with the User Agreement for your personal, non-commercial purposes. You are permitted to install the Software on your hard drive or other storage devices and make backup copies, as long as these copies are utilized solely by you in relation to the Services, on a computer where you are the primary user. The underlying code and structure of the Software are protected by intellectual property laws. You must not:

• duplicate, redistribute, publish, reverse engineer, decompile, disassemble, alter, translate, or attempt to access the source code to develop derivative works from it;

• sell, assign, sublicense, transfer, distribute, or lease the Software;

• make the Software accessible to any third parties via a computer network or in any other way;

10. Bonuses

• You will quickly inform us of any changes to the information you've previously provided to the Company, including but not limited to your source of funds, financial condition, occupation, or other relevant details. Occasionally, you might be asked to provide documentation to validate the credit card information you used to deposit money into your account. Depending on the verification results, you may or may not be allowed to make additional deposits using that card. If any information you provide is found to be false, misleading, or incomplete, you will breach this contract, and we reserve the right to terminate your account immediately and/or deny you access to the Software or Services, as well as any other actions we deem appropriate.

• Your account is intended solely for your use. You must not permit anyone else, including family members, to access your account or use your password or identity to interact with the Services or Software. You will bear full responsibility for any actions taken on your account by a third party. You must keep your account username and password confidential and take all necessary precautions to ensure they are not disclosed to anyone. In case you suspect that a third party is misusing your account or has gained access to your username or password, you should notify us immediately so we can investigate, and you should cooperate as needed during this process.

• You are accountable for protecting your username and password on your own computer or any internet location you access. If the combination of your username and password is compromised due to viruses or malware on the device you use to access your account, this becomes your responsibility. Any attempts of hacking or security breaches should be reported to the Company right away.

• You have confirmed that your engagement with the Services does not infringe upon any laws or regulations applicable to you.
  1. You have a complete grasp of the techniques, guidelines, and processes involved in the Services and the world of online gambling in general. It's your duty to double-check that all details related to your bets and games are accurate. You commit to refraining from any actions or behaviors that could harm the Company's reputation.
  2. You fully recognize that engaging in gambling using our Services carries the risk of financial loss, and you accept full responsibility for any losses incurred. You agree that your decision to use the Services is entirely at your own risk and discretion. Regarding any gambling losses, you will not hold the Company, or any affiliated group or brand connected to it, liable for any claims.

You agree that the Software includes functionalities from third parties that may be installed on your device and could receive updates automatically. These features may utilize your game history stored on your device to offer you promotions and alerts. You have the option to disable the hand history recording or remove the feature altogether.

• You will utilize our Internet platforms (referred to as the 'Sites'), the Services, and the Software strictly according to the User Agreement's terms and conditions, which may change over time. You also agree to adhere to all rules and guidelines for playing the games offered through the Services.

• You are entirely accountable for documenting, remitting, and managing any taxes or fees that might be due based on your winnings, ensuring compliance with relevant governmental or tax authorities.

• You understand and agree that the Company may choose to disclose the amounts you have won along with your username and profile picture on the Sites, including for marketing and promotional reasons. For full details regarding our social media promotions, refer to the applicable terms and conditions.

• Certain games may require your username, profile picture, and information about your winnings or accumulated points to function correctly, such as in-game leaderboards. You consent to us using this information as part of such game features without seeking additional permission.

• You are entirely responsible for any telecommunication networks, Internet service providers, and permissions necessary to use the Software and Services.

• You must use the Services and Software honestly and fairly toward both the Company and fellow players. Should the Company reasonably suspect that you are misusing the Services or Software with dishonest intentions, it reserves the right to close your account and any other accounts you may hold with the Company while keeping any funds contained within. You voluntarily waive any future claims against the Company in this context.

• You recognize that some games and tables feature a 'shared' environment, allowing users from various platforms, including In House and White Label Brands, to engage with one another. You acknowledge that you might be competing against players using different settings from your own, such as various currencies and betting limits. You agree that the Company can place you into these shared games and tables at its discretion, and if you violate the User Agreement, the Company may restrict your access to both In House and White Label platforms.

• You accept and acknowledge that we provide progressive jackpots for selected games. A progressive jackpot increases as a result of player contributions from different regions. The Company may decide to discontinue a progressive jackpot at any time. If we do this before a jackpot is won, especially for games available to UK players, we will look to redistribute contributions in a way that may include creating separate progressive jackpots for UK players or reimbursing them for their contributions.

• If you opt for self-exclusion regarding any of the Sites, you cannot create or use a new account with any other Site operated by the Company during your self-exclusion period. This restriction remains until you lift the self-exclusion and reactivate your original account. If you breach this term, we can block any new account you create, seize any funds within, and we won’t refund any amounts wagered or won through such accounts. More details about self-exclusion can be found in our Responsible Gaming Policy. [email protected] In peer-to-peer games, you understand that factors like slower internet speeds or device performance may put you at a disadvantage compared to other players.

15. Complaints and Disputes

• You are prohibited from participating in any form of screen scraping, web scraping, or the collection and extraction of third-party data from the Sites, whether manually or using automated tools.

• Prohibited Uses of the Sites and Services: You assert that the funds you use for gambling on the Sites are sourced legally, and you will not utilize the Services as a conduit for transferring money. Furthermore, you will not engage in any illegal or fraudulent activities while using the Services (including money laundering) as per the applicable laws in your jurisdiction, particularly those of Gibraltar. If the Company suspects that you may be involved in fraudulent or unlawful behavior, including money laundering or any activities that violate the User Agreement, your access to the Services may be revoked immediately, and your account may be suspended. Should your account be terminated under such circumstances, the Company has no obligation to refund any funds in your account. Moreover, the Company reserves the right to restrict access to any of its other websites, servers, or services while reporting your identity and any suspicious activity to relevant authorities, online service providers, banks, and other financial institutions.Help section ’ on the website.

• Circumvention: Our advanced technology is designed to detect and identify users who misuse the Services or Software. You must not attempt to breach, access, or bypass the Company's security measures. If the Company believes, at its discretion, that you have violated this clause, it may terminate your access to the Services and block your account, while also reporting the infringement to relevant parties.

• Final Response to your Complaint
  Intentional Disconnection: You are prohibited from deliberately disconnecting from a game while participating on the Sites. We have implemented detailed methods to identify such intentional disconnections during gameplay. If the Company determines that you have breached this condition, access to the Services may be terminated immediately, and your account could be blocked. The Company is not obligated to refund any funds from accounts that are terminated or blocked under these conditions and may also restrict your access to any other Company websites or services. https://www.gibraltar.gov.gi/finance-gaming-and-regulations/gambling-commissioners-advice-complainants

• Your account is intended for your individual personal use exclusively, and must not be used for any professional, business, or commercial endeavors.

16. Duration and Termination

• The Company is not responsible for any unauthorized access to your account. Under no circumstances shall it be liable for losses you may face resulting from unauthorized use of your password by others or for any unauthorized account access; all actions taken where your username and password have been entered accurately will be considered valid, regardless of whether you granted permission.

• Funds in your account will not accrue any interest.
  1. You have a comprehensive understanding of the methods, guidelines, and protocols related to our Services as well as the broader context of online gambling. It is your duty to verify that all betting details and game selections are accurate. You commit to refraining from any actions or behaviors that could harm the Company's reputation.
  2. You recognize that using the Services entails financial risks, including the possibility of losing money, and you accept complete responsibility for any such losses. You acknowledge that your choice to use the Services is entirely at your own risk and discretion. Consequently, you will not hold the Company or any affiliates within the evoke Group of companies, including White Label Brands, or their directors, officers, or employees, liable for any losses you might incur.
  3. You understand that the Software may include elements provided by external parties, which could be installed on your device as part of the Software and subject to automatic updates over time. These features might access your hand history saved on your device to offer specific promotions and alerts. You have the option to disable the hand history recording or uninstall the feature if you so choose.
  4. You agree to utilize our Internet platforms (referred to as the 'Sites'), the Services, and the Software in strict adherence to the User Agreement, which may change periodically, and you will follow all rules and guidelines for engaging in the games included in the Services.
  5. You bear full responsibility for properly documenting, paying, and reporting to the relevant governmental, taxation, or other entities for any taxes or fees that may apply to your winnings.

• You understand and consent to the possibility that the Company may publish information regarding your winnings, including your username and profile picture on the Sites, particularly for marketing purposes. Detailed terms and conditions regarding our social media promotions are accessible.

• Certain games might necessitate showcasing your username, profile picture, and the winnings or points you’ve accrued to operate effectively, such as in-game leaderboards. You consent to the use of your username, profile picture, and winnings for these functionalities without needing additional approval.

• You are solely accountable for the telecommunications networks, Internet access services, and any required permissions or agreements connected with your use of the Software and Services.
  1. You will engage with the Services and Software in a spirit of fairness towards both the Company and other players. Should the Company suspect that you are operating the Services or Software in bad faith, it reserves the right to deactivate your account along with any other accounts linked to you, retaining all associated funds. You agree to waive any future claims regarding this matter.
  2. You recognize that some games and tables in the Services operate on a 'shared basis', enabling users from both the In House and White Label Brands, as well as third-party platforms, to compete against one another. In these instances, you acknowledge that you may be matched with or against other players who have different settings, including but not limited to various currencies and betting limits. You agree that the Company has the discretion to integrate you into these shared games and tables, and if you breach the User Agreement, the Company may prohibit you from playing on both In House and White Label Brands.
  3. You recognize and agree that progressive jackpots are offered for select games. A 'progressive jackpot' is one that grows as players contribute to it from various countries. The Company reserves the right to deactivate a progressive jackpot at any time, even before it is won in some scenarios. If we deactivate a jackpot across all our brands prior to it being won and the game is also accessible to UK players, we will aim to redistribute contributions, which might involve: (i) using outstanding contributions from both UK and non-UK players for a new progressive jackpot eligible for UK players; (ii) using outstanding contributions from UK players to fund a separate progressive jackpot exclusively for them; or (iii) refunding UK players the amount of their pending contributions.

• You acknowledge that if you decide to self-exclude from any of the Sites, you will be prohibited from creating or operating a new account on any other Site managed by the Company during the self-exclusion period until it has been lifted and your initial account is reactivated. If you violate this condition, the Company has the right to block any new accounts you attempt to open and seize any funds within those accounts, and will not be liable for returning any amounts you might have wagered or won through those accounts. For additional information about self-exclusion, please refer to our Responsible Gaming Policy.

• You understand that in peer-to-peer gaming scenarios, you may face disadvantages due to technical factors like slow network speeds or device performance.

• You realize that live television events and other broadcasts may experience delays, which could mean other players have access to more current information regarding those events.

• You must refrain from engaging in any form of screen scraping, web scraping, or any other method of gathering or extracting third-party data from the Sites, whether manually or via automated tools.

• 7. Restricted Activities on the Sites and Services

The Company is not obligated to verify whether users comply with the Services according to the User Agreement, which may change periodically.

Jackpot Winnings

The Company is not required to investigate or handle any complaints between players, nor will it take action against a player for any reason, including violations of the User Agreement. However, the Company may choose to take action against anyone it suspects of unlawful conduct or breaches of the User Agreement, but is not obliged to do so.

The Company does not have a duty to keep track of account usernames or passwords. If you lose, forget, or misplace your account details due to circumstances other than the Company’s neglect, the Company does not accept any liability for that loss.

Live Casino

THE SERVICES AND SOFTWARE ARE OFFERED 'AS IS'. THE COMPANY DOES NOT MAKE ANY EXPRESS OR IMPLIED WARRANTIES REGARDING THEM, including but not limited to warranties pertaining to merchantability, satisfactory quality, suitability for a particular purpose, completeness, accuracy of the Services or Software, or compliance with applicable laws. You assume full responsibility for the use and performance of the Software.

• Hardware:
  • 2.5 GHz Intel Pentium III or 100% compatible
  • 1 GB RAM
  • Keyboard, mouse
• Software:
  • Microsoft Windows XP SP2 or higher
  • The Company does not guarantee that the Software or Services will fulfill your needs, operate continuously, securely, or without errors, that any defects will be rectified, or that the Software and the server hosting it are free from bugs or viruses. The Company also makes no assurances regarding the functionality, accuracy, or reliability of any information you might acquire through the Services.
  • In case of a malfunction, all payouts will be rendered void. Should there be any system errors, communication problems, or issues like bugs or viruses affecting account settlement or other service components, resulting in data loss, winnings, bonuses, or similar damages, the Company cannot be held liable. All games affected will be voided, and any payments related to those errors will be invalid, with the Company retaining the right to correct such faults at their discretion, without a necessity to provide backup networks or services.
  • Adobe Flash Player 9
• Connection: 256 kbps

If the Company suspects that you are exploiting welcome bonuses or engaging in any form of bad faith concerning promotions provided on the Company's Sites, it reserves the right to suspend or close your accounts without being obliged to refund any funds that may remain in those accounts.
If you receive winnings, bonuses, or any similar advantages ('BENEFITS') due to errors made by the Company or on its behalf regarding calculations, allocations, or distributions, the Company may nullify those benefits. If you've already been credited for them, you will need to return those funds to the Company, or the Company may deduct the equivalent amount from your account.

Poker

The Company assumes no responsibility for any actions or omissions by your Internet service provider or any other third party that you’ve engaged to access the server that hosts the Site.
You agree that the choice to use the Services is entirely yours, and you do so at your own option, discretion, and risk.
The Company will not be responsible to you or any third party under any contractual or tortious liability for any losses or damages resulting from your actions or those of any third party regarding your use of the Software or Services. This includes direct or indirect losses such as business damages, loss of profits (including missed winnings), business interruptions, loss of data, or any other financial or consequential losses, even if the possibility of such losses has been communicated to the Company.

1. The Company is not liable for any losses or damages stemming from your use of any links on the Sites. It also does not take responsibility for content found on any websites linked through the Services.
2. You acknowledge that the Company cannot be held liable for any changes to, suspension, or termination of the Software or Services. here .

The User Agreement does not absolve the Company from liability for death or personal injury resulting from its negligence.

You agree that if the Software or Services do not function properly due to reasons such as delays, interruptions, data loss, misuse of the Sites, or any other external factors beyond our control, the Company will not be liable for any losses, including winnings that may be lost.

If such errors result in an increased amount of winnings owed to you, you will not be entitled to any winnings arising from that increase. You are required to notify the Company of any mistakes immediately and repay any winnings that were credited to your account due to errors. Alternatively, if directed, the Company may deduct those winnings from your account balance.
14. Breach of these terms and conditions
You agree to fully indemnify and hold harmless the Company, its white label partners, and associated firms along with their officers and employees, against any claims, liabilities, damages, losses, costs, or expenses — including legal fees — resulting from:
any breach of the User Agreement on your part;
any illegal activity or violation of a third party's rights by you;
your use of the Services or Software, or by anyone accessing the Services or Software under your user ID, irrespective of whether you authorized that use.
In cases where your account holds both Available Funds and Restricted Funds, any wager you place will first draw from Available Funds. Restricted Funds will only come into play once your Available Funds are completely exhausted. This rule does not apply to the use of free spins, FreePlay, jackpot vouchers, Tournament Tickets, Free Bet Tokens, and Profit Boost Tokens, all of which can be utilized at any time. Furthermore, if you receive money transferred from another account related to our poker offerings, you can access those funds before tapping into your Restricted Funds.
If you've made a successful deposit of real money into your account and then place bets on casino games using Restricted Funds, any winnings you might earn could reach up to $500/€500/£500, depending on your account's currency. However, if your winnings go beyond this limit, you will still be capped at receiving $500/€500/£500. Note that these restrictions do not affect any verified progressive jackpot winnings originating from Restricted Funds, which have no upper limit. Starting from July 25th, 2024, you will no longer be allowed to place bets or win any progressive jackpot prizes with FreePlay or free spins.
Should you not have a successful real money deposit in your account and decide to wager on casino games with Restricted Funds, the maximum winnings you can receive will be capped at $100/€100/£100, again depending on your selected currency. If your earnings exceed this figure, you will only be given $100/€100/£100. Similar to previous instances, this limit does not apply to any verified progressive jackpot prizes linked to Restricted Funds, which can potentially surpass this cap. Starting from July 25th, 2024, you won't be eligible to wager or win progressive jackpot prizes through FreePlay or free spins.
As long as you haven't made a successful deposit of real money, the highest sum that can be added to your Available Funds will not exceed $100/€100/£100, contingent upon fulfilling the necessary wagering criteria.
Wagers made using Restricted Funds will not contribute to increasing any jackpot prizes. Only bets placed with Available Funds will have an impact on the growth of these jackpots.
If the Company suspects that you are exploiting its welcome bonuses unfairly or acting in bad faith regarding any bonus promotions on its Sites, it retains the right to block or terminate your accounts. In such situations, the Company is not obligated to reimburse any funds currently in your account.
If there is reasonable cause to believe that an account or a group of accounts is involved in coordinated activity—like using specific betting strategies or wagering as a collective—the Company reserves the right to shut down all related accounts. In this case, there will be no obligation to refund any funds in your account.
You can ask to have a bonus removed from your account; however, be mindful that doing so could also eliminate any winnings associated with that bonus.

Live Poker

Please note that the 'confirm your ID' bonus is granted at the Company’s discretion and may not be available to every member who verifies their identity. We uphold the right to withdraw this bonus offer at any moment, considering various factors like registration country, deposit amount, payment method, and other account specifics when determining eligibility. If you need more details about this bonus offer and your account’s qualification, please reach out to us.
The Company does not have an obligation to ensure that users are following the User Agreement, which is subject to updates from time to time.
The Company is not required to investigate or handle complaints from a player regarding another player utilizing the Services, nor is it expected to take action against a player for any reason, including potential violations of the User Agreement. While the Company can choose to address any suspicious behavior or violations of the User Agreement, there is no compulsion for them to do so.
The Company does not hold any responsibility for the upkeep of usernames or passwords. If you happen to forget or lose them for reasons not attributed to the Company’s negligence, the Company is not liable.

• THE SERVICES AND SOFTWARE ARE PROVIDED \"AS IS\". THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AS WELL AS ACCURACY AND COMPLETENESS OF THE SERVICES OR SOFTWARE. YOU ASSUME ALL RISKS ASSOCIATED WITH THE USE, QUALITY, AND PERFORMANCE OF THE SOFTWARE.
• THE COMPANY DOES NOT GUARANTEE THAT THE SOFTWARE OR SERVICES WILL MEET YOUR EXPECTATIONS, FUNCTION WITHOUT INTERRUPTION, BE SECURE, OR BE FREE FROM ERRORS, DEFECTS, OR VIRUSES, NOR DOES IT ENSURE THE ACCURACY OF ANY MATERIALS OR INFORMATION OBTAINED THROUGH THE SERVICES.
• ANY TECHNICAL ERRORS VOID ALL PAYMENTS. Should there be any system errors, communication failures, bugs, or viruses affecting account settlements or any elements of the Services, leading to data loss, winnings loss, or bonuses, the Company will not be responsible. All affected games and payments will be nullified and any corrective actions taken will be at the Company's discretion, excluding any obligation to provide backup systems.

If you obtain any winnings or bonuses due to an error made either technically or manually in calculating or allocating those benefits, the Company reserves the right to invalidate such benefits. If you have already received such a payment, you will have to repay that amount, which can also be deducted from your account.
The Company is not accountable for any actions or omissions by your internet service provider or any third party that provides access to the server hosting the Site.
You acknowledge that the decision to use the Services rests solely with you, and you do so at your own risk.
The Company is not liable to you or any third party for any damages or losses incurred as a result of using the Software or Services, whether directly or indirectly. This includes, but is not limited to, losses related to business interruption or anticipated winnings.
The Company is not responsible for any damages or losses arising from the use of external links found on the Sites. Moreover, the Company does not endorse or take responsibility for the content of any linked websites.

Sports Betting

You acknowledge that the Company will not be liable for any changes, suspensions, or discontinuations regarding the Software or Services.

Nothing in the User Agreement excludes the Company's liability for death or personal injury resulting from its negligence.
You accept that if the Software or Services experience malfunctions due to delays, interruptions, data loss, or misuse by others, the Company will not be held responsible for any resulting losses, including potential winnings.
If any malfunction leads to an unintentional increase in winnings owed to you, you will not be entitled to claim these increased winnings. You are required to notify the Company immediately of any such errors and refund any mistakenly credited winnings, or the Company may deduct this amount from your balance.
You agree to fully indemnify, defend, and protect the Company and its white label partners from any claims, liabilities, damages, or losses incurred due to:
your breach of the User Agreement;
your violation of laws or rights of third parties;
your use of the Services or Software, including access by any other individuals using your login credentials, whether authorized or not.

Bonuses

When your account contains both Available Funds and Restricted Funds, any bets you place will first draw from your Available Funds. Only when your Available Funds are depleted will your Restricted Funds be used. This does not apply to free spins, FreePlay, jackpot vouchers, Tournament Tickets, Free Bet Tokens, and Profit Boost Tokens, which can be utilized anytime. Additionally, if you receive a fund transfer from another poker account, you can access those funds prior to depleting your Restricted Funds.
If you make a successful real money deposit and then place a bet on casino games using your Restricted Funds, any winnings you secure can be up to a maximum of $500/€500/£500, depending on the currency of your account. Should your winnings exceed that amount, you will only receive $500/€500/£500. However, winnings from verified progressive jackpots stemming from Restricted Funds do not have this cap and can be unlimited. Starting July 25th, 2024, you won't be allowed to place bets or win progressive jackpots using FreePlay or free spins.
In the scenario where you haven’t successfully deposited real money into your account and you place a bet on casino games with your Restricted Funds, the maximum winnings you can receive is limited to $100/€100/£100, irrespective of your account currency. If you win an amount greater than this limit, you will only be credited with $100/€100/£100. This limitation on winnings does not apply to verified progressive jackpot prizes that arise from Restricted Funds, as those winnings are not capped. From July 25th, 2024, you will also be ineligible to place bets or claim progressive jackpot prizes using FreePlay or free spins.

Last updated: 02/04/2025
Version number: 105.2