Terms of Service

PLEASE NOTE: If you are playing or creating an account in the United Kingdom, this User Agreement (defined below) does not apply to you, and you can locate the relevant terms elsewhere.
PLEASE NOTE: If you are playing from outside a European Single Market member state or the United Kingdom, this User Agreement (defined below) is not applicable to you, and you can find the relevant terms elsewhere. here .
PLEASE NOTE: If you are accessing one of our betting products while in Ireland, the relevant contracting entity for the User Agreement will be 888 (Ireland) Limited. However, if you participate in other games and products in Ireland, that entity will be Virtual Digital Services Limited. Hence, any mentions of the \"Company\" in the context of the User Agreement refer specifically to either 888 (Ireland) Limited or Virtual Digital Services Limited, depending on the situation. here .
888 (Ireland) Limited is registered under Maltese law and functions under an Irish Remote Bookmaker’s license.
The Company provides gambling options through its proprietary brands (each referred to as a In-House Brand), other various brands, and through brands of third parties as part of the so-called \"white labels\" (collectively referred to as White Label Brands). In addition to making their gambling services available online (the Internet Platform), the Company might also offer its services through alternative methods such as (i) interactive television, (ii) mobile betting platforms, and (iii) inflight entertainment options (each referred to as an Alternative Platform).
When you access the Company’s gambling services through either the Internet Platform or an Alternative Platform, the Terms of Service will apply to the extent that they are relevant to your specific circumstances.
In addition to the Terms of Service, we encourage you to review our privacy policy, which outlines how we collect and utilize your personal data. Your engagement with the Company’s gambling services is strictly governed by additional rules that may be applied from time to time based on the type of services you are utilizing, including, but not limited to, the specified regulations (collectively referred to as the \"Additional Rules\"). The Terms of Service and the Additional Rules, considered an essential component, together form a legally binding contract between you and the Company (hereafter called the \"User Agreement\").
By signing up with the Company and/or utilizing the Company’s gambling services and/or by checking the \"I accept these Terms and Conditions\" box (or equivalent expression) and/or by downloading, installing, or using the Software, you agree to fully comply with the User Agreement without any reservations. Consequently, the User Agreement serves as a legal framework governing all interactions with our gambling services at all times. Privacy Policy The Company’s software, available in both downloadable and non-downloadable forms through the Internet Platform and Alternative Platforms (collectively known as the \"Software\"), grants you access to our gambling services (termed the \"Services\"). The Company maintains the right to alter, suspend, withdraw, or add to the Services or Software at its discretion with immediate effect and without prior notice. The Company shall not be liable for any losses you may incur as a result of such changes, and you will not have claims against the Company in this regard. Bonus Policy \", the \" Withdrawal Policy \", the \" Responsible Gaming Policy \", the \" Tournament Rules \", the \" House Rules \", the “ Disconnection Policy ”, the \"888sport Sports Betting Rules You are permitted to access the Software and utilize the Services exclusively through your personal account. Under no circumstances are you allowed to access the Software or Services using another individual’s account. If you attempt to do so, we reserve the right to immediately terminate all your accounts, retain any funds within these accounts, and prevent any future interaction with our Services.

Please be aware that Internet gambling may not be legal in certain regions. You acknowledge and agree that the Company cannot offer legal guidance regarding your use of the Services, nor does it make any claims concerning the legality of these Services in your location. It is your duty to verify the applicable laws in your jurisdiction before registering and utilizing the Services.

The Services are designed exclusively for individuals who are permitted to gamble online according to the laws of their jurisdiction. The Company does not aim to facilitate any breach of law. You affirm, guarantee, and commit to ensuring that your use of the Software and Services is in compliance with all applicable laws and regulations. The Company will not bear any responsibility for your unlawful or unauthorized use of the Software or Services. If you are uncertain about the legality of your usage of the Software and Services in your jurisdiction, please seek legal advice.

• Individuals from specific countries that the Company does not serve are prohibited from creating accounts, making deposits, or using the Services. Access to the Company’s websites from these countries will be restricted. The Company maintains the right to modify the list of countries from which it does not accept users at any time, and such changes may take immediate effect.

• No individual under 18 years of age, or below the legal age defined for engaging in gambling activities in any jurisdiction, whichever is higher ('Legally of Age'), is allowed to download the Software or use the Services in any circumstances. Any individual not Legally of Age who accesses the Software or uses the Services will violate the conditions of the User Agreement. The Company may require age verification at any time to ensure that no one under Legally of Age is utilizing the Services. The Company holds the right to terminate your account and/or restrict you from accessing the Software or Services if age verification cannot be provided or if there are suspicions regarding your age.
  If it is determined after the age verification process that you are not Legally of Age or older, your account will be closed in compliance with applicable regulations, and the User Agreement will be terminated.

• Terms of service, responsible gaming guidelines, and bonus regulations for 888poker.

• Explore the user terms and responsible gaming guidelines from the online poker site, 888poker. For additional information, visit 888poker. Our gaming experience is unique.

• Virtual Digital Services Limited (referred to as the Company) is a corporation founded in compliance with Maltese law and is a member of the evoke Group. The registration number for the Company is C90997, and it operates from Level 7, Tagliaferro Business Centre, 14, High Street, Sliema SLM 1549, Malta. The Company holds a license from the Malta Gaming Authority (MGA) in accordance with the Maltese Gaming Act 2018, enabling it to offer online gambling services encompassing casino games, poker, and sports wagering. This license was granted on the 11th of October 2019 under license number MGA/CRP/543/2018. IT IS IMPORTANT TO READ THE TERMS OF SERVICE CONTAINED HEREIN ("TERMS OF SERVICE") THOROUGHLY PRIOR TO UTILIZING THE SERVICES OFFERED BY THE COMPANY.

• IMPORTANT: The User Agreement (defined below) is applicable to you only if you engage in play within a European Single Market member state, with the exception of local-license states, such as Spain, Italy, or Denmark.

• IMPORTANT: For players who register or access an account in the United Kingdom, this User Agreement (defined below) will not be applicable. You can refer to the relevant terms that govern you.

• IMPORTANT: If you engage in gaming outside of the jurisdictions of a European Single Market member state or the United Kingdom, this User Agreement (defined below) will not apply, and you may have to refer to the pertinent terms that govern your play.

• IMPORTANT: In the case that you utilize our wagering products while in Ireland, 888 (Ireland) Limited will be the contracting entity for the User Agreement, while for other games and options available in Ireland, Virtual Digital Services Limited will be the contracting entity. Thus, anytime the term 'Company' is mentioned in relation to the User Agreement, it will pertain to either 888 (Ireland) Limited or Virtual Digital Services Limited, depending on the context.

• 888 (Ireland) Limited is incorporated following the laws of Malta and operates under an Irish Remote Bookmaker’s license.

• The Company provides gaming services under its own brands, referred to as In-House Brands, and also through various other brands and third-party companies under White Label Brands. Moreover, aside from providing its gambling services online through its Internet Platform, the Company may occasionally deliver its services through other platforms, including (i) interactive television, (ii) mobile platforms for gambling, and (iii) in-flight entertainment systems (collectively referred to as Alternative Platforms).

• When accessing the gambling services offered by the Company, whether through the Internet Platform or an Alternative Platform, the Terms of Service will govern your usage as it pertains to the relevant context.

• In addition to the Terms of Service, we urge you to examine our

• which meticulously outlines how we gather and utilize your personal data. Your engagement with the gambling services provided by the Company is strictly governed by the additional guidelines that may change periodically relevant to the services you are using, including, but not limited to, the '

• ', collectively known as the 'Additional Rules'. The Terms of Service, along with these Additional Rules, which form a crucial part of our agreement, establish a legally binding contract between you and the Company (referred to collectively as the 'User Agreement').

• By registering with the Company, using the gambling services, marking the 'I accept these Terms and Conditions' box (or similar wording), or downloading and using the Software, you consent to adhere to the entirety of the User Agreement without any exceptions. Thus, this User Agreement acts as a legally binding contract between you and the Company, ensuring all your interaction with our gaming services is regulated by it.

• The Company’s software, accessible in both downloadable and non-downloadable formats through the Internet Platform or Alternative Platforms (the 'Software'), enables you to engage with our gambling services (the 'Services'). The Company retains the right to alter, suspend, delete, or add to the Services or Software at its discretion effectively and without prior notification. The Company cannot be held accountable for any losses you incur due to changes made, and you will have no claims against the Company regarding such adjustments.

• You are only permitted to access the Software and utilize the Services through your personal account. Accessing someone else's account to use the Software or the Services is strictly prohibited. If you attempt to do so, we reserve the right to immediately close all of your accounts, retain any funds in those accounts, and prohibit you from using the Services in the future.

• If deemed necessary, the Company may, at its discretion, restrict the creation or usage of multiple accounts by you, or by any individuals within the same household. The Company is not responsible for preventing multiple account registrations, but it can take actions such as retaining funds from multiple accounts whenever necessary, encompassing cases where accounts are initiated from the same household, regardless of the registration details submitted while creating those accounts.

• Should you disagree with any part of the User Agreement, it is imperative that you cease using the Software immediately and uninstall it from your device.

8. Your Account

• No one under the age of 18 or below the legal age for participating in the activities offered by the Services according to any jurisdiction's laws (whichever is greater, referred to as 'Legally of Age') is permitted to download the Software or engage with the Services in any manner. Any individuals who are not of legal age caught downloading the Software or using the Services will breach the User Agreement. The Company reserves the right to request age verification at any stage to ensure compliance with this rule. Should you be unable to provide proof of age or if the Company suspects you are not Legally of Age, your account may be terminated, and access to the Software and Services may be barred. The Company also reserves the right to suspend any funds in your account until your age is verified.

• If following the age verification process you are found to be under the legal age, we will close your account accordingly and terminate the User Agreement in compliance with applicable regulations.

• We maintain the authority to confirm your registration details—like your name, address, age, and payment methods—whenever necessary, by asking for specific documentation. Typically, this documentation might include an identification card, a utility bill to confirm your address, and proof of your payment method, which you can upload through the Cashier interface. If we find it necessary, we may ask for notarized copies of these documents, which means they should be officially certified by a Public Notary. If you fail to provide these documents when requested, the Company can choose to close your account at its discretion and retain any funds in it. Additionally, if the documents you submit do not pass our internal security assessments—such as if we suspect they have been altered or provided with the intent to deceive—we are not obliged to recognize them as valid and are not required to explain our findings about these documents.

• While using the Site, there might be a requirement for you to share specific information related to your financial sources, monetary situation, profession, and other related details. We hold the right to limit your account, including but not limited to the maximum amount you may deposit based on the information you provide, or if you fail to provide this information. We are not liable for any losses you may experience either before such a restriction is imposed or concerning any other accounts you may have registered or reactivated, whether before or after the restriction is applied.

• We reserve the right to conduct background checks on any member and to request pertinent documentation for various reasons, including (but not limited to) confirming the member's identity, conducting credit checks, or investigating personal histories. The reasons for these checks will be evaluated on a case-by-case basis and may involve validation of a member’s registration information, such as their name, address, age, occupation, financial transactions, standing, and gaming activities. The Company is not obligated to inform the member that such investigations are happening. These activities may also include using third-party companies to carry out the required checks. Depending on the results of such investigations, the Company may determine at its discretion to close a member’s account and retain all funds within it if the findings are negative or ambiguous. Withdrawal Policy ).

• At any point, we reserve the right to authenticate your identity, which may involve prompting you for certain documents. This is particularly applicable when your total deposits with the Site reach €2,000 in your lifetime. Until your identity and other information are fully verified, you will not be permitted to withdraw funds from your player account, even if you have not yet hit the €2,000 mark.

• The Company has the discretion to terminate a member’s account and retain all funds therein if the results of the verification process yield negative or uncertain outcomes. here During their period of engagement and for 24 months thereafter, no officer, director, employee, consultant, or agent affiliated with the Company or any of its related companies, suppliers, vendors, or white label partners may use the Services directly or indirectly. This restriction extends to their relatives, which include, but are not limited to, spouses, partners, parents, children, and siblings. Additionally, residents of Gibraltar are not permitted to download the Software or access the Services.

• 5. Information Technology/Intellectual Property

• The Company grants you a non-exclusive, non-transferable, and non-sublicensable right to install and use the Software and all its related content, including, but not limited to, copyright and other intellectual property rights in connection with the Services as per the User Agreement. You are allowed to install the Software on a hard drive or other storage device and to create backup copies for your use regarding the Services on a computer that you primarily use. The intellectual property rights protect the Software's code, structure, and organization. You must not:

• copy, redistribute, publish, reverse engineer, decompile, disassemble, modify, translate, or attempt to access the source code to create derivative works, or engage in similar activities;

• sell, assign, sublicense, transfer, distribute, or lease the Software;

• make the Software accessible to any third party through a network or in any other manner;

• export the Software to any overseas location, whether physically or electronically;

• or utilize the Software in any way that is against applicable laws or regulations.

10. Bonuses

• It is your duty to ensure the safety of your username and password when accessing your account from your personal computer or any other internet-connected device. Should your login details be compromised due to security issues such as viruses or malware present on your device, you will be held accountable. Any suspected unauthorized access or security incidents should be reported to the Company without delay.

• You confirm that your engagement with the Services complies with all applicable local laws and regulations relevant to your situation.

• You possess a complete understanding of the operating procedures, rules, and guidelines associated with the Services and online gambling as a whole. It is your obligation to verify that all the betting and game details are accurate. Furthermore, you agree not to engage in any behavior that could tarnish the reputability of the Company.

• You recognize that gambling through the Services carries a potential financial risk where losses may occur, and you accept full responsibility for any money lost. You acknowledge that your decision to utilize the Services is entirely voluntary and made at your own risk. Regarding any losses incurred while gambling, you will not hold the Company or its affiliates liable in any way.
  1. You understand that the Software may contain certain third-party features that could be installed on your device, and which may receive updates automatically from time to time. These features might access your gaming history stored on your device to deliver specific promotions and alerts. You have the option to disable hand history recording or to remove the associated feature.
  2. You agree to use our websites (referred to as the 'Sites'), the Services, and the Software in strict adherence to the User Agreement and any updates that may occur, ensuring compliance with all gaming rules and instructions provided for the Services.

You bear the full responsibility of reporting and paying any applicable taxes or government fees related to your winnings to the appropriate authorities.

• You understand and consent to the fact that the Company may choose to display your winnings along with your username and profile picture on the Sites and/or social media platforms for promotional reasons. Some games might necessitate the exhibition of your username, picture, and accumulated winnings or points for optimal functionality (like leaderboards). You agree to the use of this information as part of game features without needing further approval.

• You hold sole accountability for the telecommunications networks and internet access services, as well as any required permissions linked to your usage of the Software and the Services.

• Your engagement with the Services and Software must be conducted in good faith, considering both the Company and fellow users. If the Company suspects any wrongdoing or bad faith in your usage, it reserves the right to terminate your account and any other accounts you may have with them, retaining any funds therein. By agreeing to these terms, you waive any rights to claim against the Company due to this action.

• You recognize that certain games and tables offered in the Service operate on a 'shared basis', allowing interaction between users from In House Brands, White Label Brands, and external platforms. In these situations, you accept that you may compete against users with different configurations, such as varying currencies and betting limits. The Company reserves the right to place you in these shared games and, should you violate the User Agreement, to restrict your access across both In House and White Label Brands.

• You are informed and agree that we provide progressive jackpots for specific games, which grow larger as contributions come in from players across various regions. The Company reserves the right to end a progressive jackpot at any time, even before it is won in certain situations. Should this occur, particularly affecting players in the UK, the Company will consider redistributing contributions accordingly, such as funding a new jackpot available to UK players based on remaining contributions.

• You are aware that if you opt for self-exclusion from any of the Sites, you will not be allowed to create or use a new account with any other Sites managed by the Company during your self-exclusion timeframe until it is lifted and your original account is reactivated. If you do not adhere to this policy, the Company may cancel any new accounts you create, seize any funds within them, and will not be responsible for refunding any wagered or won amounts. For further details on self-exclusion, please refer to our Responsible Gaming Policy.

• You acknowledge that in peer-to-peer gaming contexts, you may experience disadvantages compared to other players due to technical problems such as lower network speeds or less efficient devices.

• You recognize that live television events and other broadcasts may experience delays, leading to situations where other players might have access to more current information pertaining to those events.

• You are prohibited from engaging in any form of screen scraping or data extraction (either manually or automatically) from the Sites, as this behavior is not allowed. [email protected] 7. Prohibited Uses of the Sites and Services

15. Complaints and Disputes

• We may utilize third-party electronic payment processors or financial institutions to manage your payments associated with our Services. To the extent that their policies do not conflict with the User Agreement, you must comply with their terms and conditions.

• If we suspect fraudulent activity or payment irregularities, including the use of stolen credit cards, we may suspend or terminate a user's account, reverse any payouts, and recover any winnings. We reserve the right to notify appropriate authorities of fraudulent activities and may involve collection services to recover payments. However, the Company disclaims any liability for unauthorized credit card use, regardless of whether the cards were reported as stolen.Help section ’ on the website.

• We expect our members to deposit funds for the purpose of actively playing. If it appears that this is not happening, we reserve the right to impose a wagering requirement on your deposited funds before any withdrawals can be made. This requirement will be a multiple of the total amount deposited, which we will specify based on the situation (such as needing a wager of 1x the amount deposited). We also may require this wagering to take place in certain games while excluding particular low-risk bets at our discretion.

• Final Response to your Complaint
  You can find the methods to deposit into your account on the Sites, as well as the applicable deposit limits, which are subject to the stipulations of Section 4, along with our Responsible Gaming Policy. https://ecogra.org/alternative-dispute-resolution/ We reserve the right to charge you fees related to processing your deposits and withdrawals linked to your account, as outlined in the 'Cashier' details from time to time. https://www.mga.org.mt/support/online-gaming-support/ or by contacting them via email on [email protected] .

• If we have valid reasons to believe you’ve misused someone else’s payment method and that individual has a self-exclusion agreement with us, we may block or terminate your account.

16. Duration and Termination

• All promotional offerings, bonuses, or special deals come with their own specific terms and conditions, and any complimentary bonuses credited to your account must comply with these terms. Despite what is stated in Section 2 regarding modifications, we maintain the right to withdraw or change any promotions, bonuses, or special offers at any time, including their terms and conditions.

• Should the Company have reasonable grounds to suspect that a user is abusing a bonus or promotion, or attempting to manipulate gambling policies for personal gain, the Company reserves the right to refuse, withhold, or retract any bonuses or promotions granted to that user, as well as the possibility of terminating that user's access to the Services and/or blocking their account.
  1. All users of the Services are entitled to a single welcome bonus. Members making their first deposit with the Company or any of its affiliated partners, who have previously held an account with any Sites operated by the Company, including both In-House and White Label Brands, will not qualify for an additional welcome bonus, unless the Company decides otherwise at its absolute discretion.
  2. Your account comprises 'Available Funds' (which may also be labeled as 'Cash Balance' or 'Deposit Funds') as well as 'Restricted Funds' (also referred to as 'Bonus Balance').
  3. Your Available Funds consist of the money you have deposited, any winnings you have earned from those deposits, and bonus funds for which you have fulfilled the necessary wagering conditions. You can utilize your Available Funds either (i) in any permitted game; or (ii) withdraw them anytime, following the Withdrawal Policy.
  4. Your Restricted Funds represent the total amount of bonus funds that have not yet satisfied the relevant wagering requirements, any associated winnings, as well as free spins, FreePlay, jackpot vouchers, Tournament Tickets, Free Bet Tokens, and Profit Boost Tokens.
  5. It’s important to be aware that when you make a deposit, it might not immediately appear in your account. The processing time by the payment provider can cause delays, and until the funds are officially credited, they will not be considered part of your Available Funds.

• When both Available Funds and Restricted Funds are present in your account, your next bet will be deducted from the Available Funds first. Only when those are completely exhausted will the Restricted Funds come into play. However, free spins, FreePlay, jackpot vouchers, Tournament Tickets, Free Bet Tokens, and Profit Boost Tokens can be used at any time regardless of the Available Funds balance.

• If you've made a successful deposit with real money and then place a wager on casino games funded by Restricted Funds, any winnings you may receive could be up to a limit of $500/€500/£500, depending on your account currency. Should your winnings exceed this cap, only $500/€500/£500 will be credited to you. Note that there are no winnings limits for verified progressive jackpot amounts derived from Restricted Funds. These winnings are unlimited. Starting July 25th, 2024, FreePlay or free spins will not qualify for wagers or winnings on progressive jackpot prizes.

• If you haven’t completed a successful deposit with real money in your account and you place a wager on casino games funded by Restricted Funds, you will be eligible for winnings up to a maximum of $100/€100/£100 depending on your currency. Any winnings beyond this amount will only yield $100/€100/£100. Again, winnings limits do not apply to verified progressive jackpot amounts from Restricted Funds, which remain uncapped. After July 25th, 2024, FreePlay or free spins will not be applicable for wagering or winning progressive jackpots.
  1. Until you make a successful deposit of real money, the highest amount that can be credited to your Available Funds will be limited to $100/€100/£100, provided that you meet the required wagering criteria.
  2. Wagers placed using Restricted Funds do not contribute to the increase of jackpot prizes. Only wagers made with Available Funds will elevate the jackpot amounts.
  3. Should the Company suspect that you have improperly benefited from welcome bonuses or engaged in any dishonest actions concerning bonuses on any of its Platforms, it reserves the right to freeze or close your account, and in that case, will not be obligated to return any funds that may be left in your account.

• If there is a reasonable suspicion that an account or group of accounts is being used in a coordinated manner—such as using specific betting strategies or betting jointly—the Company reserves the right to block or terminate all implicated accounts, without any obligation to refund any remaining account balances.

• You may ask for a bonus to be removed from your account, but keep in mind that this might also revoke any winnings you accrued from that bonus.

• Please note that the 'confirm your ID' bonus is offered at the Company's discretion, which means it may not be accessible to every member who verifies their identity. Additionally, we retain the right to remove this bonus offer at any point. Various factors such as the country of registration, the amount and type of deposit, and other account specifics will influence the decision on who qualifies for this verification bonus. For more information regarding this bonus and your account’s eligibility, please reach out to us.

• The Company is not responsible for ensuring that users utilize the Services in accordance with the User Agreement, which is subject to updates over time.

• The Company is under no obligation to take action to investigate complaints made by players against other players using the Services, nor is it obligated to address any player for any reason, including violations of the User Agreement. The Company may choose to take appropriate action against individuals suspected of unlawful behavior or other breaches of the User Agreement but is not required to do so.

• The Company does not have a responsibility to maintain your account login details. If you forget, misplace, or lose your account name or password due to anything other than the Company's negligence, they will not be held liable.

The funds that you can access, known as Available Funds, include both the deposits you have made and any winnings that resulted from these deposits. Additionally, it encompasses any bonus funds that have fulfilled the necessary betting requirements. You can either (i) utilize Available Funds for any eligible games or (ii) withdraw them whenever you wish, in line with our Withdrawal Policy.

Jackpot Winnings

Restricted Funds represent the total amount of bonus money that hasn't yet satisfied the required betting conditions, along with any winnings associated with such funds. This also includes elements like free spins, FreePlay credits, jackpot vouchers, Tournament Tickets, Free Bet Tokens, and Profit Boost Tokens, which are currently categorised as restricted.

Be aware that if you make a deposit, it might not be immediately available in your account. This is due to the fact that it can take several days for your payment processor to handle and complete the transaction. Until that deposit is processed, it will not count as part of your Available Funds.

Live Casino

When you have both Available Funds and Restricted Funds in your account, your next bet will draw from Available Funds first. Restricted Funds will only be used once your Available Funds are exhausted. This rule does not apply to free spins, FreePlay credits, jackpot vouchers, Tournament Tickets, Free Bet Tokens, and Profit Boost Tokens, which can be used anytime.

• Hardware:
  • 2.5 GHz Intel Pentium III or 100% compatible
  • 1 GB RAM
  • Keyboard, mouse
• Software:
  • Microsoft XP SP2 or higher
  • If you've made a successful deposit in real money and wager with Restricted Funds in casino games, and you win, you'll receive up to $500/€500/£500 in winnings, depending on your account's currency. If your winnings surpass this amount, you'll still receive only $500/€500/£500. Note that these limits on winnings do not apply to any verified progressive jackpot prizes earned from Restricted Funds; those are unlimited. Starting July 25, 2024, wagering or winning any progressive jackpot prizes via FreePlay or free spins will no longer be allowed.
  • If you haven’t completed a real money deposit in your account and wager using Restricted Funds in casino games, any winnings you obtain will be capped at $100/€100/£100, depending on your account currency. Should your winnings exceed this cap, only $100/€100/£100 will be credited to you. However, like before, these restrictions do not apply to any verified progressive jackpot winnings derived from Restricted Funds, which remain without limits. Again, starting July 25, 2024, placing bets or winning any progressive jackpot prizes with FreePlay or free spins will be disallowed.
  • Adobe Flash Player 9
• Connection: 256 kbps

You acknowledge that the Company is not liable for any changes, suspensions, or discontinuations of the Software or Services.
Before you have made a successful real money deposit into your account, the maximum that may be allocated to your Available Funds balance is set at $100/€100/£100, contingent on fulfilling the relevant wagering requirements.

Poker

Wagers placed using Restricted Funds do not contribute to increasing jackpot prizes. Only wagers made with Available Funds can impact the sum of the jackpot prizes.
If the Company has reasonable grounds to suspect that you have been exploiting the welcome bonuses unfairly or have engaged in any other form of misconduct regarding a promotional offer from any of the Company's sites, it reserves the right to suspend or close your accounts. In such cases, the Company is not obligated to refund any funds that might remain in your account.
In circumstances where we suspect that an account or a collection of accounts are operating in a systematic manner—such as using particular betting techniques or coordinating bets—the Company has the authority to block or terminate all accounts involved, and it will not have any responsibility to return any funds in those accounts.

1. You can request to have a bonus removed from your account, but it's important to note that doing so might also affect any winnings you gained through that bonus.
2. It's important to recognize that the bonus linked to confirming your identity is granted at the Company’s discretion and may not be accessible to all members who verify their identity. Despite any amendments mentioned in Section 2, we reserve the right to withdraw this bonus offer at any time. When determining eligibility for this verification bonus, factors such as the country of registration, deposit amounts, payment methods, and other account details will be considered. If you have questions about this specific bonus offer and your account’s eligibility, please reach out. here .

The Company does not have a responsibility to ensure that users are adhering to the User Agreement, which may be updated from time to time.

Under no circumstances is the Company required to investigate or address complaints made by any player against another player using the Services, nor to take any action against a player for any reason, including potential violations of the User Agreement. While the Company may choose to intervene if it suspects unlawful actions or violations of the User Agreement, it is not obligated to do so.
The Company is not responsible for maintaining the security of account names or passwords. If you lose, forget, or misplace your account details due to reasons excluding the Company’s negligence, it cannot be held liable.
THE SERVICES AND SOFTWARE ARE PROVIDED ON AN 'AS IS' BASIS. THE COMPANY OFFERS NO WARRANTIES OR REPRESENTATIONS, WHETHER EXPRESSED OR IMPLIED (INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A SPECIFIC PURPOSE, ACCURACY OR COMPLETENESS OF THE SERVICES AND SOFTWARE, OR COMPLIANCE WITH LAWS). YOU BEAR THE ENTIRE RISK CONCERNING USE, QUALITY, AND PERFORMANCE OF THE SOFTWARE.
THE COMPANY DOES NOT GUARANTEE THAT THE SOFTWARE OR SERVICES WILL FULFILL YOUR EXPECTATIONS, OPERATE WITHOUT INTERRUPTION, BE TIMELY, SECURE, OR ERROR-FREE, THAT ANY DEFECTS WILL BE FIXED, OR THAT THE SOFTWARE OR SERVER WILL BE FREE OF VIRUSES OR GLITCHES OR THAT THE FUNCTIONALITY AND ACCURACY OF MATERIALS WILL BE COMPLETE.
ANY MALFUNCTION INVALIDATES ALL PAYMENTS. IF THERE ARE ERRORS IN SYSTEMS OR COMMUNICATIONS, INCLUDING MALFUNCTIONS, BUGS, OR VIRUSES AFFECTING ACCOUNT SETTLEMENT OR RESULTING IN DATA OR WINNINGS LOSS, THE COMPANY HOLDS NO LIABILITY AND WILL NULLIFY ALL AFFECTED GAMES AND PAYMENTS. The Company may take steps to rectify any errors discovered but is not obligated to maintain backup systems or networks.
IF YOU RECEIVE ANY WINNINGS OR BONUSES DUE TO A MISTAKE ON OUR PART IN CALCULATING, ALLOCATING, OR DISTRIBUTING THESE BENEFITS, WE MAY CANCEL THE BENEFITS. If you've already received or had credited to you a mistaken amount, you must return that sum or we may deduct it from your account.
The Company is not liable for the actions or negligence of your Internet Service Provider or any third party you have contracted with to access the server hosting the Site.
You acknowledge that the decision to use the Services rests solely with you; it is your responsibility and risk.
The Company shall not be liable to you or any third party, in any legal framework for any losses or damages resulting from or related to your usage or a third party's use of the Software or Services, whether direct or indirect. This includes, but is not limited to, losses of business, profits (including anticipated winnings), interruption of business, loss of business data, or any financial or consequential damages, even when the possibility of such losses was communicated to us.
The Company takes no responsibility for any consequences, whether legal or otherwise, arising from your use of links present on the Sites. Additionally, the Company does not endorse or take responsibility for content found on any external sites linked from the Sites or accessed via the Services.
You acknowledge and confirm that the Company will not be held accountable for any changes, suspensions, or discontinuations of the Software or Services.
Nothing in this User Agreement serves to exclude the Company’s liability concerning death or personal injury resulting from its negligence.

Live Poker

You agree that if there are any operational failures of the Software or Services, such as delays in operation, data loss or corruption, unauthorized use of the Sites, or any other issues outside of our control, the Company will not be liable for any resulting losses, including any potential winnings.
If mistakes lead to an increase in winnings due to errors in payouts, you will not be entitled to that excess, and you must inform the Company of the mistake immediately. You will need to repay any erroneously credited winnings, or the Company may deduct the amount from your account to settle that debt.
14. Violation of these terms and conditions.
You agree to provide complete protection, defend, and keep the Company, its white label affiliates, and their associated entities, along with their officials, directors, and staff, free from any claims, demands, liabilities, damages, losses, costs, and expenses—including legal fees and any other charges that may arise due to:

• any violation of the User Agreement on your part;
• any infringement of laws or third-party rights by you;
• your use of the Services or Software, or any access by others to the Services or Software using your login credentials, regardless of whether such access was authorized by you; or

Furthermore, if you violate any terms set forth in the User Agreement or if the Company has reasonable cause to suspect you have done so, in addition to any other available actions, the Company reserves the right to seize your winnings at their discretion. The Company may also withhold any positive account balance pending investigation or the resolution of legal matters, and failing to adhere to the User Agreement may lead to account disqualification, closure, and potential legal action.
If you are unhappy with the results of any licensing activity, game, or payment process, you can express your concerns to our customer service through live chat. Whenever possible, please share all pertinent details or evidence that could assist in evaluating your complaint. Be advised that you must clearly define your complaint, including your reasons and desired outcomes; failing to do so may prevent us from addressing your concerns. Please bear in mind that we do not accept complaints through social media channels.
If your concern has not been resolved by a Customer Support specialist, you may escalate your complaint to our Second Opinion Team via email, and we’ll acknowledge your submission within 24 hours. You can find the appropriate email address for the Second Opinion Team in the ‘
The Second Opinion Team will assess your complaint and, given that you have adhered to our complaint process promptly, will provide you with a resolution within 10 days from when we received your complaint. The decision made by the Second Opinion Team is final and concludes our internal complaint process. No claims or disputes will be entertained more than 7 days post the original transaction date.
After completing the complaint process and if you're still unsatisfied with the outcome, you may escalate your issue to an Alternative Dispute Resolution entity, such as eCOGRA, via their website at

Sports Betting

or to the Malta Gaming Authority (MGA) through their website at

You acknowledge and consent that a random number generator will be responsible for the generation of random events associated with the Services. In instances where there is a discrepancy between the result displayed on the Software (operated on your hardware) and the outcome recorded on our server, the server's result will always prevail. You understand and agree that, in spite of your other rights, the Company's records will be regarded as the definitive authority on your use of the Services, and you will not have the right to contest the Company's decisions.
The User Agreement becomes effective immediately after you have completed the registration with the Company and remains valid until it is terminated as per the provisions stated.
We can terminate the User Agreement and your account (which includes your username and password) instantly without any prior notice if:
we decide to stop providing the Services altogether or specifically to you for any reason;
we have reason to believe you have violated any of the User Agreement terms;
if your use of the Services has been deemed inappropriate or not in line with the essence of the User Agreement; or
if your account is linked to another account that has been terminated due to a breach of the User Agreement. We reserve the right to terminate your account if it is associated with any blocked accounts, regardless of the nature of that association.

Bonuses

for any other valid reason that we consider appropriate.
Unless stated otherwise herein, when the User Agreement is terminated, the remaining balance in your account will be returned to you in a reasonable timeframe upon your request, subject to our right to deduct any dues owed by you.
You can terminate the User Agreement and your account (which includes your username and password) at any time by contacting us via live chat. This termination will take effect when we process your request, which will occur within 7 days after we receive your email on our servers located in Gibraltar. However, you will still be liable for any actions taken on your account between the time you send us an email and when we officially terminate your account.

Last updated: 02/04/2025
Version number: 63.2