Responsible Gaming

Protection of minors

In accordance with the Gibraltar Gambling Act of 2005 and associated regulations, the Company prohibits anyone under the age of 18 from participating in our casino or poker offerings. It is illegal for minors to engage in gambling activities.

Our casino and poker areas are intentionally designed not to appeal to minors. We actively monitor and discourage individuals under 18 from attempting to play on our platforms, employing advanced verification technology to detect underage users.

Individuals under the age of 18 are prohibited from gambling, regardless of adult supervision.

We understand that the internet can be easily accessed from various households worldwide. Therefore, it is essential for both gaming companies and parents to collaborate in preventing underage gambling. To safeguard your children, we suggest the installation of parental control software to restrict access to certain websites and applications.

Here are links to some providers and tools:

Cyber Patrol
GamBlock
Net Nanny
Gamban

Tips for parents:

• Ensure that children are not left unattended near your computer while our casino or poker software is active. It is your responsibility to make sure they do not access our services through your devices.
• Secure your gaming applications with password protection.
• Do not permit anyone under the age of 18 to take part in gambling activities.
• Keep your username, password, and payment details secure and away from children's reach.
• Educate your children on the legalities of gambling and the potential risks associated with underage participation.
• Limit the amount of time your children spend online.
• Pay close attention to the use of mobile devices by minors.

Unfortunately, no system is infallible. If you discover that someone under 18 has signed up with us, please inform our Operations Department at operations@888brands.net .

Preventing Compulsive Gambling

The Company acknowledges that while the majority of individuals gamble for enjoyment, a minority may develop an unhealthy obsession with the prospect of winning money from our games. Although studies indicate that only a small fraction of adults face gambling addiction issues, we take this matter very seriously, implementing measures to tackle it:

1. Our staff training program includes techniques that enable our employees to identify and address situations of compulsive or underage gambling effectively.
2. We offer a simple way to access our self-exclusion program for those who may require it. If you wish, we can deactivate your membership and prevent your access to our casino or poker facilities.
3. You are allowed to set your own maximum deposit limit.
4. Upon your request, we will unsubscribe you from our mailing list.

Remember

• Gambling should be viewed as a form of entertainment, not a quick solution for financial problems or a means to settle debts.
• Recognize that gambling is based on chance, and there are no guarantees for winning.
• Ensure that the choice to gamble is entirely yours.
• Never try to chase your losses.
• Regularly monitor the amounts you spend through the Cashier.
• Make sure you are familiar with the rules of the games you participate in.

As with many pleasurable activities, what is enjoyable in moderation can lead to negative consequences if taken to extremes.

Advice and Help

If needed, you can seek support from the following organizations:

Gamblers Anonymous
National Council on Problem Gambling
Gambling Therapy Helpline

Self limits

To empower you in managing your gambling expenditure, our policy provides tools that allow you to set deposit limits. You can establish your own limits and request adjustments at any time by reaching out to our Member Support Team via live chat, where a representative is ready to assist you. Alternatively, you can set limits online through the cashier .

The deposit limit you establish on this website is specific to your account here and does not apply to any other sites we own or manage. operated by us If you possess multiple accounts with us, we can implement your deposit limit across all of your accounts. For assistance with this, please contact our Member Support Team via live chat.

To help you determine the most suitable limits, consider completing this brief questionnaire:

1. Define what you deem an acceptable loss before you begin gambling.
2. Note how often you play.
3. Record the duration of each gaming session.

Utilize your responses to ascertain how much you want to spend each day, week, or month.

If the restrictions we impose on your account are lower than your established deposit limit, then our imposed restrictions will take precedence.

If you are concerned about your gambling patterns or want to learn more about the indicators of compulsive gambling, consider trying our self-assessment test .

Reversing Withdrawal Preferences

You can set your Reverse Withdrawal Preferences by reaching out to our Member Support Team via live chat.

If you choose to disable the ability to reverse pending withdrawal requests, you will not be able to reverse any current or future withdrawal requests.

If you decide to enable this option again, please be aware that it will not come into effect for 7 days. You will only be able to reverse withdrawals after this time by contacting our Member Support Team via live chat.

Please remember that the preferences you set on this site are exclusive to your account with this website, not extended to other sites we operate.

Account Restrictions, Self-Exclusion & 'Take a Break'

If you wish to temporarily suspend the use of your account, you can request one of the following options:

• A one day \"Take a Break\" period
• A two day \"Take a Break\" period
• A seven day \"Take a Break\" period
• A fourteen day \"Take a Break\" period
• A one month \"Take a Break\" period
• A six week \"Take a Break\" period

During a 'Take a Break' period, we will pause your account on the specific brand requested. Additionally, any new accounts you may try to open on the brand you have 'Taken a Break' from might also be paused if detected. To initiate a 'Take a Break' period, please contact our Member Support Team via live chat or click here .

At any point, if you have concerns about your gambling behavior, you may request a self-exclusion period of six months or longer. Should you choose to self-exclude from our websites, we will deactivate your account(s) as far as we can identify, in accordance with our User Agreement and applicable regulations.

During the self-exclusion period, access to your account will be suspended and cannot be revoked. After the self-exclusion period concludes, you may reactivate your account by following the necessary steps, and extending self-exclusion can be done similarly.

You have the option to self-exclude from all affiliated websites that we operate, as detected by us, by reaching out to our Member Support Team via live chat. here We strongly advise you to get in touch with our Member Support Team to ensure that your relevant accounts are suspended and to consider self-exclusion from any other online gaming platforms where you hold an account.

You are prohibited from opening or using a new account with any other sites we operate during your self-exclusion timeframe, until that period is completed and you request to have the specific account re-activated. Should you violate this policy, we retain the right to block any new accounts you create on our other websites, seize any funds within those accounts, and we will not be held accountable for any deposited or won funds associated with that account.

Please be aware that your request for self-exclusion could take up to 72 hours to process.

Important Note: If you enable push notifications through the web or download any of our applications from the Apple App Store or our website and accept to receive such notifications, we will not be able to block these notifications even if you have opted for self-exclusion or have 'Taken a Break'. The only method to stop receiving these notifications is by adjusting the settings on your device.

If you are in doubt about requesting self-exclusion, consider these four questions:

Is gambling affecting your work or other responsibilities?

• Are you attempting to recover your previous gambling losses?
• Are you working on recovering from an addiction?
• Do you find yourself playing under the influence of alcohol or other substances?
• If your answer is yes to any of these, we encourage you to seek self-exclusion and consult with a professional.

You can also utilize the following software that will restrict your computer's access to online gambling sites: help Your game history can be accessed through your account page or through the game interface itself.
Cyber Patrol
GamBlock
Net Nanny

Game History

Utilizing Our Social Responsibility Tools

Responsible Gaming Security and Privacy 888poker™

Being a regulated gaming operator, we adhere to all standards set forth by eCOGRA. This organization ensures that the gaming options we provide are monitored transparently for the safety and protection of players.

Support

For further assistance please click here .