Responsible Gaming

Protection of minors

In accordance with the Maltese Gaming Act 2018, our Company prohibits anyone under 18 years from participating in casino or poker games, as well as sports betting. It is illegal for minors to engage in any form of gambling.

Neither our casino, poker platform, nor sports betting sites are created to attract minors. We actively monitor and discourage any attempts by individuals under 18 to access our websites, employing advanced verification systems to detect underage users trying to log in.

Those who are under 18 should not partake in gambling activities, even if accompanied by an adult.

Nonetheless, we acknowledge that the internet is highly accessible in many households. Consequently, both gaming companies and parents must collaborate to shield children from underage gambling. To protect your children, we suggest implementing filtering software that restricts access to certain sites and applications.

Here are some links to providers and filtering software:

Cyber Patrol
GamBlock
Net Nanny
Gamban

Tips for parents:

• Ensure that children are not left alone by your computer when your casino or poker software is active. You need to be vigilant to prevent them from using your devices to access our services.
• Secure your gambling applications with a password to limit access.
• Do not permit individuals under the age of 18 to engage in any gambling activities.
• Keep your login credentials, financial information, and payment methods out of reach of children.
• Educate your children about the laws surrounding underage gambling and the potential consequences.
• Limit the amount of time your children spend online.
• Be particularly cautious regarding minors' use of mobile devices.

Unfortunately, no protective measures are completely reliable. If you are aware of someone under 18 who is registered with us, please notify our Operations Department at [email protected] .

Preventing Compulsive Gambling

The Company understands that while most individuals gamble for fun, a minority can develop an unhealthy preoccupation with the financial rewards our games might offer. Although research indicates that only a tiny fraction of adults face issues with compulsive gambling, we take this situation very seriously and have implemented various strategies to address these concerns:

1. Our training program for employees includes methods and techniques to help them identify and respond appropriately when they detect signs of compulsive behavior or underage gambling.
2. We have created a straightforward self-exclusion program for individuals seeking help. Upon request, we will terminate your membership and restrict your access to our casino or poker platform.
3. You have the opportunity to set your own maximum deposit limit.
4. At your request, we can remove your contact details from our email distribution list.

Remember

• Gambling should be seen as a form of entertainment rather than a quick way to solve financial problems.
• Gambling is inherently risky; there are no guaranteed strategies for winning.
• Ensure that the choice to gamble comes from you and is a conscious decision.
• Never try to chase your losses.
• Regularly monitor the amounts you are spending in the Cashier.
• Be sure to familiarize yourself with the rules of the games you play.

Like many enjoyable activities, moderation is key, as excess can lead to problems.

Advice and Help

If you require professional assistance, consider reaching out to the following organizations:

Gamblers Anonymous
National Council on Problem Gambling
Gambling Therapy Helpline

If you are located in the Republic of Ireland, you may also seek help from GamblingCare.ie

Self limits

Our policy provides you with tools to manage your gambling expenditure. You can set up deposit limits for yourself and request modifications whenever necessary. Simply reach out to our Member Support Team through live chat for assistance. You can also manage your deposit limits online through the cashier .

If you decide to lower your deposit limits, those changes will take effect immediately upon our acknowledgment of your request. However, if you wish to raise your limits, there will be a mandatory 24-hour waiting period following our receipt of your notification.

The deposit limits you establish on this site apply solely to your account with us and do not extend to any other websites we own or manage. If you have multiple accounts with us, your deposit limit can be uniformly applied across all accounts. For assistance with this, please connect with our Member Support Team via live chat. operated by us To help determine suitable limits for you, consider completing this brief questionnaire:

Identify what you consider a reasonable loss before you start gambling.

1. Keep track of how long each of your gaming sessions lasts.
2. Note how often you play.
3. Use your answers to establish how much you feel comfortable spending on a daily, weekly, or monthly basis.

In circumstances where our imposed restrictions on your account fall below the deposit limits you have established, our restrictions will take precedence.

If you are concerned about your gambling habits or want to learn about the indicators of compulsive gambling, please try our

With regard to casino games, you can enable a notification alert by selecting 'Game Time Reminder' from the Menu Tab. This feature allows you to pause your gaming session and see how long you have been playing casino games during your current session. To resume gaming, you must click 'Resume' in the reality check pop-up, or to stop playing for the current session, click 'Close Game' in the same pop-up. self-assessment test .

Reality Check

To review your gaming history related to casino games developed by the 888 group (not third-party games), you can check your history, which details your wins and losses within the last 30, 60, or 90 days (depending on your selection) through the 'View Gaming History' feature on the reality check pop-up.

To review your gaming history with regards to third-party casino games (those not developed by the 888 group), you can access your history showing wins and losses from the last 30, 60, or 90 days (based on your chosen timeframe) by selecting 'History' from the Menu Tab.

You have the option to turn off the alert notifications either through the reality check pop-up or by choosing 'Game Time Reminder' from the Menu Tab.

You can establish your Reverse Withdrawal Preferences by contacting our Member Support Team through live chat.

Reversing Withdrawal Preferences

If you choose to disable the option to reverse pending withdrawal requests, you will be unable to reverse any of your current or future requests once they are made.

Should you decide to re-enable this feature, it will not be effective for another 7 days. After this duration, you can only reverse withdrawals by contacting our Member Support Team through live chat.

Please be aware that any preferences set on this site apply strictly to your account here and not any other sites operated or owned by us.

Account Limitations, Self-Exclusion & 'Take a Break'

If you wish to take a break from using your account, you have the option to request one of these alternatives:

During a 'Take a Break' period, your account will be temporarily suspended for that brand only. Any new accounts created on the brand you are taking a break from during this time may also be suspended if identified by us. You can initiate a 'Take a Break' by contacting our Member Support Team via live chat or by clicking

• A one day \"Take a Break\" period
• A two day \"Take a Break\" period
• A seven day \"Take a Break\" period
• A fourteen day \"Take a Break\" period
• A one month \"Take a Break\" period
• A six week \"Take a Break\" period

If you ever feel uneasy about your gambling habits, you can request a self-exclusion period of six months or more. Should you choose this option, we will deactivate your account(s) to the extent we can detect, in line with the User Agreement and applicable regulations. here .

During a self-exclusion, access will be suspended and cannot be reversed. Once the self-exclusion period concludes, you can initiate your return by accessing your account and following the instructions provided. Additionally, the self-exclusion can be extended by following similar steps.

You can self-exclude from the sites we operate, including 888casino, 888poker, 888sport, and 777.com, either by clicking

or by getting in touch with our Member Support Team through live chat. here We encourage you to reach out to our Member Support Team to confirm that your relevant accounts with us have been suspended, and consider self-exclusion from any other online gaming platforms where you hold an account.

Responsible Gaming Security and Privacy 888poker™

As a company dedicated to responsible and regulated gaming, we adhere to all standards set by eCOGRA. eCOGRA guarantees that all licensed gaming options are closely monitored and managed with transparency, ensuring the protection of our players.

IMPORTANT: This Responsible Gaming Policy is applicable to you only if you are participating from any member state within the European Single Market, except in cases where you are playing under a local license, such as in Spain, Italy, or Denmark.

IMPORTANT: If you activate or use an account in the United Kingdom, this Responsible Gaming Policy does not apply, and you can find the relevant Responsible Gaming Policy for your location.

IMPORTANT: If you're playing from outside a European Single Market member state or the UK, this Responsible Gaming Policy won't apply to you. Please refer to the applicable Responsible Gaming Policy relevant to your location.

• Virtual Digital Services Limited, referred to as the Company, is committed to creating a safe gaming environment for our members. Our goal is to not only provide a fun gambling experience but also to prevent issues related to compulsive gambling and underage access to our products.
• We have put in place the following policies and tools:
• In accordance with the Maltese Gaming Act of 2018, the Company prohibits anyone under the age of 18 from participating in casino, poker, or sports betting activities. It is illegal for minors to engage in any form of gambling.
• Our casino and poker platform, along with our sports betting site, are not designed for minors. We actively discourage and monitor attempts by individuals under 18 to access our services. Advanced verification systems are in place to identify minors who log into our platforms.

Individuals under 18 must refrain from gambling, even if accompanied by an adult. help Nonetheless, we acknowledge that the internet is highly accessible from homes globally. Therefore, both gaming operators and parents must collaborate to safeguard children from underage gambling. To protect your children, we advise installing software that blocks access to certain websites and applications.
Cyber Patrol
GamBlock
Net Nanny

Game History

Here are some links to recommended providers and filtering software:

Do not leave children alone near devices where casino or poker software is active. It’s essential to ensure that they cannot access our services through your devices.

Ensure that your gambling apps are secured with password protection.

Support

For further assistance please click here .