Responsible Gaming

Protection of minors

In accordance with the Maltese Gaming Act of 2018, the Company prohibits anyone under 18 years old from engaging in its casino or poker games, as well as betting on sports events where applicable. It is illegal for minors to partake in any gambling activities.

Our gaming platforms, including the casino, poker room, and sports betting site, are not directed towards minors. We actively monitor and deter individuals under 18 from attempting to engage on our sites, employing advanced verification methods to detect minors logging into our systems.

Individuals younger than 18 years old must not participate in gambling, even in the presence of adults.

Nonetheless, we understand that the internet is easily accessible from many households globally. This creates the need for both gaming companies and parents to collaborate in preventing underage gambling. To enhance the safety of your children, it is recommended to utilize filtering software to restrict minors from accessing specific websites and applications.

Here are links to some providers and software that can assist:

Cyber Patrol
GamBlock
Net Nanny
Gamban

Tips for parents:

• Do not leave children unattended near your computer when gaming applications are open. It is crucial to ensure they do not access our services through your devices.
• Secure your gambling applications with password protection.
• Avoid allowing anyone under 18 to engage in any gambling activities.
• Keep your username, password, and deposit method information away from children.
• Teach your children about the legal implications and potential harms associated with underage gambling.
• Limit the amount of time your children spend online.
• Be particularly cautious regarding minors' use of devices such as smartphones and tablets.

Unfortunately, no system is completely foolproof. If you become aware of someone under 18 who has registered with us, please reach out to our Operations Department at [email protected] .

Preventing Compulsive Gambling

The Company acknowledges that while the majority of individuals gamble for fun, a small fraction may become fixated on the possible financial rewards that our games can provide. Although research indicates that only a minor portion of adults face issues with compulsive gambling, we take the matter very seriously and have developed several strategies to tackle this concern:

1. Our employee training program includes strategies and techniques that empower staff to identify and respond appropriately to instances of compulsive or underage gambling.
2. We have established a straightforward process for our self-exclusion program, allowing those in need of help to easily request it. Upon your request, we will terminate your membership and restrict your access to our casino or poker room.
3. You have the autonomy to determine a maximum deposit limit for yourself.
4. If you wish, we can remove your contact details from our email distribution list upon request.

Remember

• Gambling should be viewed as a form of entertainment rather than a quick scheme to achieve wealth or settle debts.
• Remember that gambling is fundamentally a game based on chance; there are no strategies that ensure victory.
• Make sure that your decision to gamble is made freely and independently.
• Never try to chase your losses.
• Regularly review your spending in the Cashier.
• Ensure that you are familiar with the rules of the games you intend to play.

Like many activities, moderate enjoyment can turn into excessive behavior that may be harmful.

Advice and Help

For help, consider reaching out to the following organizations:

Gamblers Anonymous
National Council on Problem Gambling
Gambling Therapy Helpline

If you are situated in the Republic of Ireland, you can also seek professional support from GamblingCare.ie

Self limits

To assist you in managing your gambling expenditures on our platforms, we provide tools that let you set personal deposit limits and modify them anytime. Just get in touch with our Member Support Team through live chat, and a representative will assist you in establishing your limits. You can also set and adjust your limits online via the cashier .

If you opt to lower your deposit limits, this change will take effect right away. However, increasing your limit will not be implemented until at least 24 hours have passed from the time we receive your request.

The deposit limit you establish on this site applies exclusively to your account here and is not valid for any other sites we own or operate. If you have multiple accounts with us, we can apply your deposit limit across all of them; please reach out to our Member Support Team through live chat for assistance. operated by us To help you determine appropriate limits, consider answering this simple questionnaire:

Identify what constitutes a tolerable loss for you before commencing your gambling activities.

1. Take note of the duration of your gaming sessions.
2. Note how often you play.
3. Use your responses to decide how much you would be comfortable spending daily, weekly, or monthly.

If the restrictions we impose on your account are lower than your established deposit limit, our imposed restrictions will take precedence.

If you have concerns about your gambling habits or want to learn more about the indicators of problematic gambling, you can try our

For casino games, you can set up an alert notification by selecting the 'Game Time Reminder' option in the Menu Tab. This will allow you to pause your gaming session and check the time spent on casino games during that session. To continue playing, select 'Resume' on the reality check pop-up, or if you'd rather end your session, click 'Close Game' in the same pop-up. self-assessment test .

Reality Check

To review your gaming history for casino games developed by the 888 group (not third-party games), you can see your wins and losses over the last 30, 60, or 90 days by clicking on 'View Gaming History' in the reality check pop-up.

For games built by third parties, your gaming history accessible through the 'History' option in the Menu Tab will also reflect wins and losses over the same selected periods.

You can opt out of receiving alert notifications via the reality check pop-up or by selecting 'Game Time Reminder' in the Menu Tab.

Your Reverse Withdrawal Preferences can be established by contacting our Member Support Team through live chat.

Reversing Withdrawal Preferences

If you decide to disable the option to reverse pending withdrawal requests, you will no longer have the ability to reverse any current or future withdrawals.

If you wish to restore this ability, be aware that it will not take effect for seven days; you can only reverse withdrawal requests after this duration by contacting our Member Support Team through live chat.

Please remember that the preferences set on this website are specific to your account here and do not apply to accounts on other websites we operate.

Account Restrictions, Self-Exclusion & 'Take a Break'

If you want to take a break and suspend your account, you can request one of the following options:

During a 'Take a Break' period, your account will be suspended only for the specific brand requested. If you attempt to open new accounts for brands that you are taking a break from, these may also be suspended if detected. You can request a 'Take a Break' period by reaching out to our Member Support Team via live chat or by clicking

• A one day \"Take a Break\" period
• A two day \"Take a Break\" period
• A seven day \"Take a Break\" period
• A fourteen day \"Take a Break\" period
• A one month \"Take a Break\" period
• A six week \"Take a Break\" period

If, at any moment, you find yourself concerned about your gambling habits, you can ask for a self-exclusion period of six months or longer. If you decide to self-exclude from our websites, we will deactivate your accounts to the extent we can detect them, adhering to the terms of the User Agreement and applicable regulations. here .

During a self-exclusion period, your access will be suspended and cannot be reversed until the period ends. To return from self-exclusion, you can log into your account and follow the instructions. You can also extend your self-exclusion period using the same process.

You have the option to self-exclude, where applicable, from the 888casino, 888poker, 888sport, and 777.com websites operated by us, by clicking

or by contacting our Member Support Team through live chat. here We highly encourage you to reach out to our Member Support Team to confirm the suspension of any relevant accounts and to contemplate self-exclusion from any other online gaming operators with whom you hold an account.

Responsible Gaming Security and Privacy 888poker™

As a company committed to responsible gaming and operating within legal frameworks, we adhere to all standards set forth by eCOGRA. This organization verifies that approved gaming options are adequately monitored, ensuring protection for the players.

IMPORTANT: The stipulations outlined in this Responsible Gaming Policy apply exclusively to individuals playing in member states of the European Single Market, excluding those gaming under local licenses in countries such as Spain, Italy, or Denmark.

IMPORTANT: Those who register or participate in gaming activities from the United Kingdom will not be subject to this Responsible Gaming Policy; instead, you should refer to the applicable guidelines.

IMPORTANT: If you're gaming from outside the jurisdictions of the European Single Market or the UK, this Responsible Gaming Policy is not applicable to you; please check the relevant policy that does apply.

• Virtual Digital Services Limited (the \"Company") is committed to fostering a safe and responsible gaming environment for all its users. Our mission involves not just providing an enjoyable gaming experience but also helping to mitigate issues related to compulsive usage and underage access to our products.
• To uphold these commitments, we have established a number of policies and tools:
• Consistent with the Maltese Gaming Act of 2018, the Company prohibits anyone under 18 years of age from participating in casino or poker games or placing sports bets. It is illegal for minors to engage in any form of gambling activity.
• Our gaming platforms, including the casino and poker sections, as well as sports betting websites, are not intended to attract minors. We actively monitor and discourage anyone under 18 from accessing our services, employing advanced verification systems to detect underage users attempting to log in.

It is imperative that individuals under 18 years of age do not gamble, regardless of the presence of an adult. help We acknowledge the widespread access to the internet in homes globally, prompting the need for collaboration between gaming companies and parents to safeguard children against underage gambling. To enhance child safety, we suggest utilizing filtering software to restrict minors' access to certain online content and applications.
Cyber Patrol
GamBlock
Net Nanny

Game History

Here are links to providers and software that can assist with this:

Never leave children unsupervised near your computer when gaming software is active. It is vital to take precautions to ensure they can't access our services through your devices.

Secure your gambling applications with password protection.

Support

For further assistance please click here .