Upload your Documents Now

You can securely upload your documents through the cashier feature now. Upon completion, your account will gain an upgraded status, which helps facilitate faster payment processing and potentially higher deposit limits.

Security Policy

According to our security guidelines, members must submit specific documents during their time with us. This requirement is in place to protect our users and our online gaming platforms from any incidents of fraud.

Upload your Documents - FAQ

Why do I need to send in my documents?

We have implemented these measures to shield both our organization and our members from any unauthorized use of individuals' identities and funds.

The documents that you provide help us confirm either your identity or verify ownership of any credit or debit cards linked to your account. Furthermore, we might request additional documents to ensure that withdrawals reach the rightful owner, as well as to provide higher deposit limits when applicable.

What steps are involved to ensure that the document upload procedure remains secure?

To protect your personal data, we employ SSL (Secure Sockets Layer) technology, which guarantees the confidentiality and integrity of all communications, including uploaded documents.

How are the documents safeguarded after they have been uploaded?

When we receive your documents, they are securely stored in an electronic system that has limited access to ensure maximum protection.

What type of documents should I send?

You may be asked to provide one or more of the following types of documentation:

1. A photocopy of a valid form of ID: Acceptable forms include a passport, driver’s license, or national identity card. We particularly need the page with your photograph to verify your identity. Ensure that your name, photo, and signature are clearly visible.
2. Credit/Debit Cards: Please provide clear copies of both the front and back of the cards used for your deposits. Make sure all details are legible for fast and accurate validation, but for safety, please block out the eight middle digits on the card's front as well as the three-digit security code on the back.
3. Proof of Address: You can submit a recent utility bill or a credit card statement as proof. It should display your full name and address as registered with us. If a credit card statement is provided, please redact the eight middle digits of the card.
4. Additional documentation: In certain unique situations, we might also ask for supplementary documents that are not mentioned in the previous list.
5. Notarized documents: In rare cases, we may request that your documentation is validated by a qualified notary or solicitor, complete with their signature and stamp as proof of authenticity.

How do I send these documents?

You are able to upload the necessary documents directly through your account cashier by following these easy steps:

1. Log in using your username and password.
2. Navigate to the Cashier/Deposit section from the Lobby.
3. Click on the Verify Id tab and follow the provided step-by-step directions.
4. Documents must be saved in one of the following formats: JPEG, EXIF, TIFF, RAW, PNG, GIF, BMP, PPM, PGM, PBM, PNM, ECW, PDF, SVG, or JPG.
5. File must be a maximum of 1MB in size

If your account is under any restrictions, you have the option to send the requested files through this secure link. link .

Simply copy and paste this link into your web browser. After that, you will need to log in with your username and password and follow an easy series of prompts to submit the required documentation.

Who should I reach out to if I have additional questions?

If you have more inquiries or need assistance with your document upload, don’t hesitate to contact our Member Support team, available 24/7. They will be delighted to help you with any issues related to your uploads.